When can I expect my order?

We try our best to deliver your order within 7 working days but always check your expected delivery on your shipping. Orders placed on weekends or holidays will be processed on the next business day. Please keep in mind we produce your order after payment, we do not simply grab your order from a warehouse. You'll be sure to receive the best quality and brand new items always!

I can't wait for my order? Can you give me a status update on it?

If you wish to enquire about an order you have already made, please view the status of your order by using the top right menu to sign in to your account. Please also read the answers to the most common questions right here in the FAQ section. 

I am looking for further details on materials and assembly...

You can find detailed information about materials and the quality of your product on the product page of each item. You can also view if our hand bag you are wanting to purchase is  NEW or PRE-LOVED, If you have further questions about an item always feel free to Contact us ..Click on the tab 'CONTACT US ' to get to the page where you can find ask us any inquiry you might have about any product.

I have not received a order confirmation...

Please check your spam folder. If you can't find the confirmation in your inbox or your spam folder, it is likely you have made a typing error in your email address. The order confirmation is automatically mailed to you within a few minutes from completing your order.

Why does the discount code not work?

Be sure to copy the exact discount code and take into account possible capital letters.

Is it possible to see the products before I buy them?

We sell all our items online and do not have an actual retail store which you can visit.

 

Does MJ Faith Boutique have fake or counterfeit items?

No Mj Faith Boutique does not have or take any items that go against any law or that it does not meet our standards. 

 

How do you authenticate?

MJ Faith Boutique guarantees that all items sold on our site are 100% authentic. All products we accept are inspected for brand-specific guidelines and are put through a rigorous multi-point inspection to determine authenticity before accepted into our inventory. When purchasing you have the option to have a Authentication certificate for an additional cost, please message us to let us know if you are interested in having a certificate for your item. 

Please note, brands sold are not partnered with or affiliated with MJ Faith Boutique.

How do you determine conditions of your items?

Our team of conditions experts thoroughly evaluates each item by hand. We do our best to provide a detailed description of each piece including any wear or imperfections. Please reach out to us at urmjfaithboutique@gmail.com if you have any questions.

Our items typically fall within 2 categories:

New: A brand-new, unused, and unworn item. Our new items may be in the original packaging and/or with the original tags attached. New items may show some wear from shipping or handling though we are very careful when handling any item.

Pre-Loved: An item that has been lightly used or worn previously please check description to see If your item is NEW or PRE-LOVED